Thursday, 6 June 2013

Roles and Responsibilities of an Occupational Psychologist

As an occupational psychologist trainee, you will be taught how to attain job satisfaction in your field of work and help employees perform efficiently. As a beginner in the field of occupational psychologists, you will come across a lot of things that are unfamiliar to you. Gradually, you will be able to cope with them well and get acquainted with the tasks as day passes by. 


This type of job involves dealing with organisational issues that cannot be avoided. Remember, you will be working with individuals as well as teams like human resource and training experts, trade union representatives and staff in different departments. Either you can work as a staff or as a member of an occupational psychology consultancy. 

Occupational psychology companies help organisations with counselling and personal development, work and environment design, performance appraisal and career development, psychometric training, assessment and recruitment, motivation and employee relations, development and change.

As an occupational psychologist and Psychometrics trainee, you have to give your best and gain more experience in the field. Training is very important for your career as this gives you an edge over others. Handling different situations will  enable you to gain experience and efficiency in your field. You will have to utilise this experience to handle different situations which you can easily do if your training is good.

Monday, 3 June 2013

Importance of Recruitment Assesment Centres

Many organisations have assessment centres for recruitment purposes where a variety of solutions are designed to evaluate candidates against the required skills for a job role. The reason is to find a suitable candidate for a job role by including verbal and written exercises and selection tests.


Recruitment and coaching training of employees are an expensive process and selecting a candidate only on the basis of an interview can be a bit risky. The interview sessions are subject to personal biases or preferences. Psychometric assessments have therefore become significantly common at all levels, with the aim to make recruitment decisions more objective and fair. An individual's answer is compared to those given by a relevant group of individuals (a 'norm group'). Although we often think of psychometric assessments along with other tools enable companies to find the best candidate for a job role. Moreover, from a practical viewpoint, companies use these evaluations as they find them as economical and reliable.

Psychometrics training are often utilised by employers as one of their selection procedures. There are two types of tests, which are mainly used in a recruitment process. They are:

Cognitive tests - ability and aptitude tests which measure present ability and potential to learn;
Personality questionnaires - which measure behavioural characteristics.


Employers may use these assessments at various levels in their selection process. Some use them in the early phases of the recruitment to select candidates on the basis of score in the test who only will be called for interviews. Others use them in the later or final stages of their selection process. They are probably to be used as part of an Assessment Centre process.

Friday, 31 May 2013

Impact of Business Psychology in our Daily Life



Psychology has an immense effect on the decisions we make on a daily basis. Business and organizational psychology are parts of psychology which greatly influence how people make decisions, and on what base they make their buying decisions. Knowledge of the factors that lead to the purchase of items from customers can greatly help people in sales or marketing.

Psychology in Sales

Psychology plays a major in sales. The psychology that influences buyers to purchase goods is important to devise advertising strategies for the product on radio, television or the internet and to determine how the packaging will be done. Organisations pay a large sum of money just to know the psychology of their buyers which determines the success or failure of a business. 


Psychology in Real Estate

In real estate, knowing how people think helps builders design homes for the consumer market. Realtors know very well how to present a property from logos to decor of the home.  Psychometric training enables to assess the thought process of people and is very helpful in day to day life. Realtors know how to sell.

Organizational Psychology

Organisational psychology impacts the setting up and operation of a business. It is very important for effectively running the business. Business psychologists know how making the best use of the resources. Many organisations contact business psychology consultancy for psychometrics training. It enables to understand the employee behaviour, sharpen leadership skills, and create a healthy working environment.  

Psychology in Advertising


Companies spend hours in research to come up with ideas that would motivate buyers to use their product. The research is centered on understanding the psychology of potential buyers. For example, when we think of facial tissues the first word that comes to mind is “Kleenex”. Such a close association is the result of excellent understanding of customer psychology coupled with advertisement and promotion.

Tuesday, 2 April 2013

Support Staff With Conflict Management Training


Health and Safety law indicate that companies should not place employees in situations that might pose a threat to their safety and well-being. This law is ideally understood and adapted where employers identify physical dangers like hazards from faulty equipments, slips, and trips. It is significantly less practiced when the wellness of employees face threats from exposure to customers' aggression.

Managing the effect of consumer aggression appears significantly less as compared to managing the dangers to employees from equipment failure. Nevertheless the influence of being continuously around the emotion loaded clients may build severe stress and tension in employees.

Companies have a legal duty to accomplish all they are able to to help employees coping with client aggression. In practice, this implies playing an active role in managing the behaviour of clients. Organizations must support staff in the management of customers' behaviour at 3 levels, which are:

  • Individual level: The employees attempt to handle the conflict directly with the customer. Employees must be provided conflict management training to successfully handle customer's behaviour, recognize, and separate the real problem from customer aggression. In case the employees are not able to calm the situation, the customer must be directed to a supervisor or manager.


  • Supervisor/manager level: The supervisor or manager must aim to calm the client down by attempting to address the customer's behaviour once again. There is certainly an automatic down shift in customer's aggression level once they get to speak with a higher official. Sadly, this does not usually improve their behaviour when they speak with the 'front line' the next time, especially if they perceive their aggression as a 'win' in the first time round.


  • Organisation level: In the event the aggression persists or is repeated frequently, the supervisor/manager must involve senior managers. Decisions taken at this level may contain requesting that the consumer only communicates in writing with the company, or speaks to managers only, or goes to a particular place to access the service, or in intense situations, the service may well be withdrawn.

We regularly meet employees who have to handle calls from some known aggressive callers every day or weekly. Employees stay in fear of those encounters as they are extremely stressful to manage. Firms have a duty to handle these circumstances irrespective of the customers' situations. This could be a challenging idea to accept for managers and employees with vulnerable clientele. Nevertheless, some time and discussion with employees on what could be done to handle client aggression can be helpful.

Assistance for employees must consist of addressing what the Health and Safety Executive outlined as the key standards to reduce stress. Integrated in these requirements would be the train employees with additional skill to function, manage their demands much better, and improve support through formal debriefing, supervision and conflict management. A motivated, confident, and supported staff leads to higher customer service levels. Our conflict management programs are intended to give attendees an opportunity to discover how they personally respond to conflict and practice expertise through individual and group exercises.

Tuesday, 5 February 2013

Hire Occupational Psychology Consultants Online

Human beings are unpredictable. If someone asks you about what another person will do the next moment then you can hardly give an answer with surety. People act according to their situations and desires. It is one of the most difficult tasks to manage people. Management is an art and a science as well. There are a large number of organizations which are running their operations in various parts of the world. However, all of them are not equally famous among people. Only a few of them have really made a mark in the market.

When a person starts a new business then he has various goals. All businessmen would love to see their profit going upward. No one would like to have a situation in which the profit of one’s business is dwindling. There are a lot of efforts which are done by organizations to attract as many customers towards them as possible. Brands which have made a good impression in the minds of people over a number of years are reaping benefits at present. Apart from all this, there are some other issues which need to be dealt with in an impeccable manner.

One of such issues is managing the employees. In organizations, various kinds of people work. There is no bias based on color, creed and culture of the people. However, when it comes to managing them then it comes out to be a very difficult task. Various leaders are required to do this job so that employees stay motivated and work in the desired manner. Any company which wants to improve the quality of life for employees should get in touch with occupational psychology companies. The term occupational psychology companies may sound new to many people but services of such companies are used by organizations for a long time.

Every organization wants to stay at the top in its industry. The race is endless and a lot of money is spent by companies to ensure that they get most business. There are various companies which were doing well in the past but now they are losing ground to other companies. Such organizations can seek the help of the business psychology consultants. There are many experienced business psychology consultants which are available with various companies to offer their valuable services.

If we take the case of London then we can say that there are various kinds of companies in this city. It is a big city where many people from different parts of the world live. Some of the best companies which have their offices here keep on hiring the services of business psychologist london.

For some people it may look difficult to find a reliable business psychologist london. However, it is not a difficult task. There are various companies which give such services in this city. London is a city where people can find almost all kinds of services. One needs to spend the money and the service will be available right away.
                
OPM is a unique occupational psychology consultancy and occupational psychology consultancy london specialising in people management issues in a wide range of areas.

Wednesday, 21 November 2012

Know About the Best Occupational Psychologists online

Several kinds of organizations are present all around the world. All of them aim at making as much profit as possible and to do something beneficial for the society. Any company which is not able to manage its resources in an impeccable manner will find it difficult to exist. It is very important for all firms to manage their each and every resource in the best possible manner. When we talk about the resources which are available to different organizations then money, men, material etc. comes to our mind.

Men or human beings are considered as one of the most important resources which are available to companies. Employees who work for an organization are largely responsible for its success or failure. If the employees of an organization are very dedicated and disciplined then the organization will grow. On the other hand, if the employees are not disciplined and lack talent then the organization will not be able to survive for a long time. Therefore, organizations always choose their employees in a very careful manner. No firm wants to take any chance when it comes to hiring people for various job positions.

In companies, different types of people work. It is important for different people to work as a team so that they contribute in the growth of the organization. It is not an easy task to motivate people in such a manner that they help their organization in growing. Many companies hire occupational psychology services for training their employees. Companies wish to have such employees who are perfect in all aspects. It takes time to groom employees. If occupational psychology services are hired then organizations can groom their employees in a short span of time.

At times, business houses are unable to know their mistakes. All organizations want to be at the top but it is not possible. There can only be one market leader. Organizations which feel that they can do better than what they are doing at present should contact business psychology consultancy companies to help them out. If someone is interested in knowing about the best bsiness psychology consultancy companies in his city then he should take the help of the internet. Online, one would be able to find information about various companies which offer such services at reasonable prices.

One of the most important tasks which are performed by the occupational psychologists is to observe the behavior of various employees to know where they need to improve. These experts do not need much time to find out problems because of which an organization is not able to grow.

People who want to get more knowledge about companies which offer the best occupational psychologists should get online. At present, one can get almost any kind of information from the internet. Organizations need to have perfect employees so that they can face different kinds of challenges in a wonderful manner. Best employees eventually give birth to best organizations.

OPM is a UK based unique occupational psychology consultancy london having team of high level qualified associates serves as a business psychology consultant london.

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Know About Reliable Business Psychology Consultancy Services Online

All those individuals who are doing jobs at present might be aware of various kinds of challenges which organizations keep on facing in their day to day lives. Doing business is not so easy and this is known by a large number of people. Someone who thinks that it is easy to do business should do some research. One should know that the competition is increasing in almost all the industries and it has become more difficult for organizations to survive. The awareness level of customers is increasing with time and companies are treating them as kings.

If we take up the examples of successful companies then we can say that all of these companies offer products or services which are loved by people who live in different parts of the world. If the products and services which are offered by an organization are not liked by people then the company will find it very difficult to survive. Gone are those days when there were only one or two companies which used to make different products. Monopoly has become a word of past now. Competition is welcomed in order to get the best products for customers.

So many problems are faced by organizations in their day to day lives. Those organizations which are suffering from losses for some time might be looking for some kind of outside help. It becomes impossible for internal people to find out the root causes of some organizational problems. In such cases, the help of occupational psychologists is taken by companies. One should know that the services of occupational psychologists do not come for free. However, organizations are always ready to pay for their services because excellent solutions are provided by them.

It might be possible that people who have recently started a business are facing a large number of issues. Such people might be searching for business psychology consultancy services. With the help of the internet, it has become easier to know about those companies which offer business psychology consulting services at reasonable prices. Companies which want to be at the top positions do not want to take any chance when it comes to solving different problems. A problem which seems simple to solve may give a lot of trouble to people. Such situations should always be avoided.

People who do not know much about occupational psychology services should know that the scope of these services is quite wide. Experts who offer such services help employees to increase their level of motivation, to feel happier, to grow their talent with time etc.

So many companies are making use of the occupational psychology services in order to solve their different problems. It is not easy to get customers for different products and services at present. So many efforts are made by organizations to win customers. No organization would like to lose its customers. All firms wish to capture as much market share as they can capture.

Resource - OPM is a UK based unique occupational psychology consultancy having team of high level qualified associates serves as a business psychology consultants.

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